Privacy Policy

Last updated: August 4, 2026

Information Collection

We collect personal information you provide when requesting our services, including your name, email address, and property search requirements. This information enables us to deliver the property assistance services you request.

When you visit our website, we automatically collect certain technical information including IP address, browser type, and pages visited. This helps us improve website functionality and user experience.

Information Use

We use collected information to:

• Provide requested property search and advisory services
• Communicate regarding your property search progress
• Send service-related updates and consultation scheduling
• Improve our service offerings based on client needs
• Maintain records for business operations and quality assurance

Information Sharing

We do not sell or rent your personal information to third parties. We may share limited information with:

• Property owners and letting agents when presenting your rental application
• Service providers assisting with business operations under confidentiality agreements
• Legal authorities when required by law or to protect our legal rights

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is completely secure.

Data Retention

We retain personal information for as long as necessary to provide services you've requested and to comply with legal obligations. Client files are maintained for seven years following final service delivery to meet business record requirements.

Your Rights

You have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information subject to legal retention requirements
• Withdraw consent for marketing communications
• Lodge a complaint with the Information Commissioner's Office

Cookies

Our website uses cookies to enhance functionality and user experience. You can control cookie preferences through your browser settings. See our Cookie Policy for detailed information.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies.

Policy Updates

We may update this Privacy Policy periodically. Material changes will be communicated through our website. Continued use of our services following policy updates constitutes acceptance of the revised terms.

Contact

For privacy-related questions or to exercise your rights, contact us at [email protected].